I have known Tom Hart of Springvale Homes for about 14 months now, upon our first meeting we knew we had found the right person to do a huge extension/rebuild on our property, we have never looked back.
Over the last 14 months we have never had a cross word. Tom is highly skilled, knowledgeable and very organized, I have never asked a question he hasn't known the answer to, he is a pleasure to know and have in your home as he is very calm, laid back and unflappable even if your not.
Tom also has an amazing team that work with him, every one of them wonderful to know. The high standard of workmanship and professionalism shows in the work done, we are so delighted with the work Tom and his team have done we are employing them next year for further works to be done on the property.
If anyone wants to look at the outstanding work done i can be contacted through Tom, and I'm free most days.
I would recommend him to anyone.
MRS V. PINKNEY
This was a project which we had envisaged for a small extension to our bungalow to combine a dining room/office area combined with a larger main bedroom area and had consulted a few builders prior to contacting Springvale Homes.
Tom Hart visited our home and knew what we required and found a way around it. We wanted something that would be in keeping with the fabric of the building and not look like an extension but would be in keeping with neighbouring houses, we wanted the roof to be an extension of the main roof.
Tom was very professional and provided printed detailed plans for us to look at and was really happy to discuss our concerns and offer honest advice as to what was feasible and what was not. He was honest about the costs involved so we could make an informed choice. There was no pressure to get a sale; we were convinced that this was a man of his word who would deliver what he promised.
Prior to us commissioning his work he provided a detailed inventory and payment schedule which enabled us to move forward with confidence. We agreed to let him commence the work. Tom introduced us to his team and the lads Damian, Rusty and Jamie and Chris the joiner who would undertake the major work and assured us that he was always on hand should any problems occur. During the roofing process, our immediate neighbour rang Springvale and personally objecting to the scaffolding which was on his land to Tom's team. Tom intervened with great tact by visiting our neighbour personally and dealing with the matter.
The whole process was seamless; the mess was cleaned up daily by the team. The team arrived on time every day ready to start work as promised. Their work was exemplary and first class Tom was regularly in touch via phone calls and home visits to keep us informed and to check on the progress. Even our fish pond was covered to avoid dust such attention to detail needs recognizing. Thanks to good spring weather the project was completed ahead of time which was a bon
MR & MRS COOPER
We would like to take this opportunity to thank you very much for all your hard work as well as the quality, cost effective workmanship and the flexibility you have shown while working for us.
We would like to thank you as well for all your help and the professional way yo manage your business. We have had nothing but exemplary service from you and your great team: a special Thank You to Damion Traves, Paul Dickenson and Trevor Cunningham who have conducted themselves as true gentlemen at all times. We really appreciated that you always arrived on time and came every day until the job was completed. We were also very much impressed by the way you were always leaving our place extremely tidy. Therefore, it was always a pleasure coming home to a clean house...
We were also pleasantly surprised about the excellent quality of materials you have used as well as the speed, efficiency and quality of work you have delivered. The whole extension process was very well organized and went smoothly. We did appreciate the way your company handled the job. Obviously, we also recognised the extra consideration you have given us especially as you are always available whenever we needed you: special Thank You for keeping us updated on a daily basis. We now have a much more functional home thanks to you.
We are very satisfied with the work that was done. The fact that you took sketches, photographs and verbal instructions and carried then out perfectly is a true delight. It was what impressed us about your company at first and we are pleased to see you have never lost your magic touch.
We are definitely very impressed by your outstanding customer service, therefore, without hesitation, you can be assured that we would highly recommend your company to anyone that requires a building project.
Finally, we just would like to say we will definitely use you again foe any future work we may plan for our home.
Once more, we would like to express our sincere thanks and gratitu
MR & MRS MOORE
Just a few words to say many thanks for the work carried out, in the construction of our extent ion to our garage and overhead balcony.
I can only comment on the professional standard of your staff, and can only say this was superb. Your health and safety was very professional, your staff arrived on time and were very helpful to myself and my wife.
The site was left clean & tidy, all building materials were moved for access for our cars at night.
And the work was to a very high standard.
I'm a proud owner of a fantastic extension to the front of my property.
Many thanks and the very best wishes
MR & MRS SOAR
Just a note to say how highly delighted we are with our new property,which you have constructed and finished to the highest of standards.
We are delighted with the layout and quality of the finish,certainly nothing has been too much trouble for you, and have worked hard to please.
It's been a pleasure doing business with you hassle free and straight forward. The house was beautifully presented on handing over the keys, just waiting for us to furnish.
We would highly recommend your professionalism and certainly your properties. We feel you have treated us like friends not just as customers.
Ingrid and Alan Spence
INGRID AND ALAN SPENCE
Dear Tom & Darren
This is just a note of thanks for your kindness and consideration when we purchased our new Home.
We have never had a new house before and must compliment you on your workmanship.
The kitchen, bathrooms and doors are all of high quality and it shows.
This will be our final move and Colin and I are both looking forward to spending time in our economic, low maintenance house for many years.
COLIN & LINDA RYALL
Just a few words re our purchase of No. 4 Pearson Close. We absolutely love our new home which we spent a long time choosing as having now retired, we’re hoping this will be our last move. This is the third time we have bought a newly built house and it’s by far the best buying experience we have had.
The time you spent with us personally on the viewing was invaluable and you were always available when we wanted to talk or query anything with the property before purchase. Since moving in you have spent time to follow up on any queries and all of this has made sure that we have settled in well.
We were extremely impressed with the opportunity to visit Howdens with you to make our selections for the kitchen fittings and appliances – and your recommendations re carpet fitters (who you liaised with to ensure our carpets were all in place prior to us moving in) was really helpful – moving was never as easy as this before.
Our house is excellent, in both construction and fittings, which are to a high standard.
House buying and moving are usually high stress activities but your personal attention made the whole process so ‘stress free ‘ for us.
We would have no hesitation in recommending your company or services.
We look forward to spending many happy years here.
Many thanks to you and all at Springvale Homes.
LINDA AND TONY JAMES
Just a letter to thank you and your colleagues for the superb job you have done for us at Flamborough.
It has been a real pleasure to work with people with the ability and vision to achieve high standards in all areas of the project. Nothing has been too much trouble and the final results are excellent.
We are completely thrilled with the finished job.
MR & MRS MILLER